Differences

This shows you the differences between two versions of the page.

--- public:errors:truregerror [2015/03/26 13:27] – created dave
+++ public:errors:truregerror [2025/05/22 21:53] (current) – external edit 127.0.0.1
@@ Line 1: / Line 1: @@
-===== Speed-Quote (Toys R Us) EAccessViolation-Access violation at address... Error =====
+====== Speed-Quote (Toys R Us) EAccessViolation-Access violation at address... Error ======
+If you see an error similar to this when Speed-Quote (Toys R Us Edition) starts it is usually because some settings have been corrupted.
+{{:public:errors:trperror.jpeg|}}
+===== How to Fix the Problem =====
+) Open the Speed-Quote Root folder in Windows Explorer.  You can quickly open this folder by using the shortcut in the Windows Start Menu.
+<hidden onHidden="Click here to show me.">{{:public:errors:trpstartmenu.jpg|}}</hidden>\\
+) Open the Admin folder by double-clicking on "Admin" in the Windows Explorer window that opens.
+<hidden onHidden="Click here to show me">{{:public:errors:trpfolders-0001.jpg|}}</hidden>\\
+) Open the Settings folder by double-clicking on "Settings".
+<hidden onHidden="Click here to show me">{{:public:errors:trpfolders-0002.jpg|}}</hidden>\\
+) Delete all of the folders EXCEPT the "Directories" folder.  DO NOT delete the "Directories" folder.
+<hidden onHidden="Click here to show me">{{:public:errors:trpfolders-0003.jpg|}}</hidden>\\
+) The Settings folder should look like this after.  You should now be able to start Speed-Quote again.
+<hidden onHidden="Click here to show me">{{:public:errors:trpfolders-0004.jpg|}}</hidden>\\