====== GSuite ====== === Emails === * Each PERSON in Apptastic should have a User Account * Support should have been a "Group" rather than a "User" account so that gmail, keep, etc could have been shared. Not sure if this can be changed without making a mess of everything. * Should probably test with a techsupport@apptastic.com group === Tasks === Support tasks could be created with Keep. Keep integrates directly with Gmail * Kevin would get a change request in the email box and create a Keep Note with * the Retailer/Version as title * a point form list of changes * labelled as TODO. * The Email is attached directly to the Keep note allowing the person responsible to see the email without having to search for it. * The person that takes the task * assigns it to themselves * makes the change * labels it as DONE * Kevin then * emails the user * archives the Note (which removes it from the board).