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public:errors:cannot_connect

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Common Error Messages

Cannot Locate Network Host

You may get a similar message as below shown when trying to connect to a remote Speed-Quote Server program:

This means that the Speed-Quote Client program cannot communicate with the selected Speed-Quote Server program. There could be 3 reasons why:

  1. The HostName setting is incorrect on the Client computer. The HostName is the Computer Name or IP Address of the computer where the Speed-Quote Server program is running. In the above example the HostName is “vmw2k”. The HostName setting is found under ClientPrefs in the “Apptastic Registry Editor” program.
  2. The Speed-Quote Server program is not running. Check to make sure the Speed-Quote Server Windows Service is running on the server computer by looking at the Administrative Tools → Services control panel on the server computer.
  3. There is a firewall blocking port 11000 on the server computer. You made need to make an exception in any firewall on the server computer. The Speed-Quote Client program communicates with the Speed-Quote Server program using TCP Port 11000 by default. If that port is blocked the above error will be shown.
public/errors/cannot_connect.1338403153.txt.gz · Last modified: (external edit)

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