public:tutorials:debugview
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How do I send Debug Information to APPtastic support?
If someone at Apptastic Tech Support asks for debug information, follow these steps:
- Download and Run Microsoft's DbgView.exe program.
- Start Speed-Quote.
- Save the debug information and email it to APPtastic Software support.
Download and Run Microsoft's DbgView.exe program
You can download DbgView from Microsoft's web site: http://technet.microsoft.com/en-ca/sysinternals/bb896647.aspx
Once the software is downloaded, you will need to run DbgView.exe. Once it is running it will look like this:
Start Speed-Quote
Start Speed-Quote as usual. Work with Speed-Quote until the issue that we are trying to resolve occurs. DebugView will start filling up with information that may help APPtastic support see what is happening in Speed-Quote. It will look like this:
Save the debug information and email it to APPtastic Software support
Save the debug information by clicking the File Menu in DebugView and
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